Microsoft recently posted a blog listing the top 10 issues received through their support channel. The issues relate specifically to the Outlook client for CRM. If you have not read this, I highly recommend it. Here is a short compilation of the 10 listed:
- Outlook hangs during initialization (progress toolbar displays “Loading…” and never finishes)
- With E-mail Auto Promotion Enabled, Outlook may not close cleanly/properly.
- Contacts with birthdays earlier than 1/1/1970 causes Outlook to crash
- Items in Shared Calendars will report Sync Issues
- Cannot Promote an E-mail where the name of the attached file contains a ‘&’ symbol.
- Selecting Dismiss on Outlook Calendar reminder for Service Activity causes record to change Status Reason back to default value for that record.
- OWA Sent Emails Get Stuck in Outlook Draft Folder When Outlook Is Open And CRMADDIN is Enabled
- Microsoft Outlook stops responding when you open, close, reply to, or forward e-mail messages in the Microsoft Dynamics CRM 4.0 client for Outlook
- CRM Outlook client and/or Desktop Client hangs in presence of other Outlook add-ins
- Phone call activity due time is changed after the activity is snoozed or dismissed.
Here is a link to the post: CRM4 Outlook Client – Issues and Fixes
For a list of all the hotfixes currently available for Microsoft CRM 4, check out the following KB article: Microsoft Dynamics CRM 4.0 updates and hotfixes